Professional Services and Support
In need of services or expert consultation? Our Enterprise Success team and partner network delivers a range of dedicated services to ensure the success of your data collection operations and projects.
Customized white-glove services
In addition to providing the world’s premier data collection platform, particularly for fieldwork or offline settings, the SurveyCTO team offers customized, professional services that allow you to unlock the full potential of our platform from day one. Explore our range of services below.
USER ONBOARDING
Bespoke SurveyCTO user onboarding experiences help larger organizations accelerate successful migration and platform adoption. Both live virtual onboarding and in-person user onboarding are available.
DATA COLLECTION WORKFLOW DESIGN
Our solution engineers deliver advanced implementations of the data collection workflows you need. We work on your behalf or hand in hand with internal stakeholders to ensure full ownership of the resulting system.
INTEGRATIONS AND DASHBOARD DESIGN
We can integrate SurveyCTO with your data visualization, CRM, and dashboard platforms, such as Power BI, Dev Results, or Tableau to help maximize the visibility and utility of collected data.
FIELD PLUG-IN DESIGN
Need to deliver unique or custom functionality and user interfaces? We can help you customize SurveyCTO even further via field plug-ins that include solutions for precisely executing well-known assessments like the Early Grade Reading Assessment (EGRA), implicit association tests (IAT), and conjoint analysis (or discrete choice modeling).
SURVEYCTO ACADEMY
Custom e-learning courses help to onboard new staff cohorts and refresh existing staff with SurveyCTO skills. Courses designed for your organization will incorporate your specific use cases and terminology.
Humanity & Inclusion (HI) operates an advanced SurveyCTO workflow utilizing our cloud-based server datasets to support refugees with disabilities in Cox’s Bazaar, Bangladesh. With in-person training from Team SurveyCTO in 2023, HI streamlined their workflow for better tracking of beneficiaries, medical appointments, the distribution of assistive devices, and the gathering of feedback and complaints.
See how our services can augment your next data collection project
Learn more
SurveyCTO is based on Open Data Kit (ODK), the most widely-used open source platform for data collection. We added hundreds of improvements, hosting, documentation, and support, in order to increase its reach, usability, and power. Learn about how we compare to other platforms.